GST on Export of Services from India: Zero-Rated Rules & LUT
Zero rated, not exempt: the five export conditions, LUT vs paying IGST, refund mechanics through RFD-01, and the intermediary rule change from 30 March 2026.
Read the guide ↗GST
How India taxes foreign SaaS and digital services under GST: the OIDAR definition from 1 Oct 2023, who pays on B2B and B2C sales, place of supply, REG-10 registration, GSTR-5A and a worked example.
GST

Written by CA Nandini Hasija, Krystal7 Consultants. Last updated 23 October 2026.
A foreign company selling SaaS or other OIDAR services into India pays GST in one of two ways. On sales to unregistered Indian customers, section 14 of the IGST Act applies. The supplier registers through Form GST REG-10, charges 18 percent IGST and files Form GSTR-5A monthly. On sales to GST registered Indian businesses, it charges no Indian GST. The buyer pays IGST under reverse charge and claims it as credit.
This guide states the law on 23 Oct 2026, from the OIDAR definition amended on 1 Oct 2023 to GSTR-5A. It ends with a worked example for a foreign SaaS company.
OIDAR services supplied from outside India to customers in India are taxed in India at 18 percent IGST. Who pays depends on the customer. The foreign supplier pays on sales to non taxable online recipients, which means unregistered customers. A GST registered Indian business pays on its own purchases under reverse charge.
| Customer in India | Who pays the IGST | How | Legal basis |
|---|---|---|---|
| GST registered business (B2B) | The Indian buyer | Reverse charge in the buyer's GSTR-3B; self invoice; credit if eligible | Section 5(3), IGST Act; entry 1 of Notification No. 10/2017-Integrated Tax (Rate) |
| Individual consumer (B2C) | The foreign supplier | Registration in Form GST REG-10; monthly GSTR-5A | Section 14, IGST Act |
| Unregistered business or freelancer | The foreign supplier | As for B2C, since 1 Oct 2023 | Section 2(16) as substituted by the Finance Act, 2023 |
| Government office registered only to deduct TDS | The foreign supplier | As for B2C | Explanation to section 2(16), IGST Act |
The rate is 18 percent for these services. The 56th GST Council set a two rate structure with a standard rate of 18 percent (PIB release of 3 Sep 2025). Service rates under it took effect on 22 Sep 2025, and digital services stayed at the standard rate.
Reverse charge on B2B purchases follows entry 1 of Notification No. 10/2017-Integrated Tax (Rate) of 28 Jun 2017. It covers services from a person located in a non taxable territory to any person other than a non taxable online recipient. The recipient located in the taxable territory pays the tax.
The foreign supplier needs no Indian company or office for any of this. If it later sets up an Indian subsidiary, see our guide to software company registration in India.
OIDAR services are delivered through information technology over the internet or an electronic network. Their nature makes supply impossible without information technology. Section 2(17) of the IGST Act defines them. Before 1 Oct 2023 the definition also required the service to be "essentially automated and involving minimal human intervention". The Finance Act, 2023 removed those words.
Section 160 of the Finance Act, 2023 made the change. Notification No. 28/2023-Central Tax of 31 Jul 2023 brought it into force on 1 Oct 2023.
The definition lists examples. It includes:
The Integrated Goods and Services Tax (Amendment) Act, 2023 carved online money gaming out of item 7. Section 14A of the IGST Act now taxes online money gaming supplied from abroad on its own terms.
| Service | OIDAR? | Why, in our reading |
|---|---|---|
| SaaS subscription with a support desk | Yes | Delivered online and impossible without IT; human support no longer takes it out |
| Cloud hosting and storage | Yes | Listed as cloud services and digital data storage |
| Online advertising sold by a foreign platform | Yes | Listed example |
| Streaming subscription | Yes | Digital content |
| Online database or market data feed | Yes | Data supplied through a computer network |
| Live online tutoring by a teacher | Probably not | The teaching itself can happen without IT; the internet only carries it |
| Bespoke consulting report sent by email | No | The service is the advice, which does not need IT to exist |
| Software developed to order and delivered online | Usually no | A custom development service, not an online database or retrieval service |
The old automation test caused disputes about SaaS with account managers or onboarding help. Those disputes matter less now. The test is whether the service is mediated by IT over a network and whether its nature needs IT. A service that merely uses email or video to deliver human work is usually outside OIDAR. It may still be an import of services taxed under reverse charge when sold to a registered business.
A non taxable online recipient is any unregistered person in India who receives OIDAR services. Section 2(16) of the IGST Act, as substituted by section 160 of the Finance Act, 2023, defines it this way from 1 Oct 2023. Its Explanation adds that "unregistered person" includes a person registered only under section 24(vi) of the CGST Act, which covers TDS deductors.
The old definition looked at purpose. It covered the government, individuals and other unregistered persons. They had to receive OIDAR "in relation to any purpose other than commerce, industry or any other business or profession". An unregistered business using a service for work fell outside it. In theory that business owed reverse charge itself, but few small businesses registered to pay it.
The new definition closes the gap. Every unregistered customer in India is now a non taxable online recipient, whatever the purpose. The foreign supplier pays tax on sales to them. Only a customer with a regular GST registration is a B2B customer for this purpose.
A foreign supplier should ask every Indian business customer for its GSTIN at checkout. If a customer gives no GSTIN, the supplier cannot show a B2B sale. It should charge and pay IGST on that sale.
The place of supply of OIDAR services is the location of the recipient, under section 13(12) of the IGST Act. For a non taxable online recipient, the recipient is deemed to be in India if any two of seven non contradictory conditions point to India. The supplier records which two it relied on.
| Condition under section 13(12) | Evidence a SaaS company usually holds |
|---|---|
| Address the recipient gives through the internet is in India | Sign up form, account profile |
| Card used to pay was issued in India | Payment processor's card country field |
| Billing address is in India | Invoice address |
| IP address of the device is in India | Login and checkout logs |
| Bank of the account used to pay is in India | Bank transfer or mandate details |
| SIM country code is Indian | Mobile verification at sign up |
| Fixed landline through which the service is received is in India | Rarely available |
The conditions must not contradict each other. A customer with an Indian billing address and an Indian card is in India. A customer with a US billing address and a US card, who logs in from an Indian IP address, has only one Indian indicator. That customer is not deemed to be in India under this test.
Section 13 applies because the supplier is outside India. For a registered B2B customer, the place of supply is also the recipient's location, which means its registered State.
It must register from its first sale to a non taxable online recipient in India. No turnover threshold applies. Section 24 of the CGST Act requires registration for anyone supplying OIDAR services from outside India to an unregistered person in India. Section 20 of the IGST Act applies that rule to IGST. Our guide to GST registration for foreign companies covers the other registration routes.
A supplier that sells only to registered Indian businesses has no registration duty. Its customers pay reverse charge. In practice, most SaaS products sell to some individuals or unregistered firms, so most need the registration.
Section 14(2) of the IGST Act gives a simplified registration scheme. Rule 14 of the CGST Rules prescribes Form GST REG-10, filed on the GST portal. The officer grants registration in Form GST REG-06. The CBIC's 2017 OIDAR guide states that the Principal Commissioner of Central Tax, Bengaluru West, grants these registrations.
What the application needs, in our experience:
The GST portal manual for GSTR-5A allows filing with a DSC issued on an Indian PAN. The alternative is an EVC sent to the signatory's email and Indian mobile number. A foreign company without an Indian PAN or Indian mobile usually works through its representative. See our guide to PAN for a foreign company.
It does if it already has one. Under section 14(2) of the IGST Act, a person in India who represents the supplier for any purpose must register. That person pays IGST on the supplier's behalf. A supplier with no presence and no representative may appoint a person in India, who then becomes liable.
| Situation | Who registers and pays | Basis |
|---|---|---|
| Supplier has an Indian representative for any purpose | The representative | Section 14(2), IGST Act |
| No presence or representative; supplier appoints a person | The appointed person | Section 14(2), IGST Act |
| No presence or representative; no appointment | The supplier itself, through REG-10 | Section 14(1) and (2), IGST Act; rule 14 |
| Foreign marketplace or intermediary arranges the sale | The intermediary, unless all four conditions in the proviso to section 14(1) are met | Proviso to section 14(1), IGST Act |
"Represents for any purpose" is wide. A foreign group with an Indian subsidiary should check whether the subsidiary acts for the parent's digital business. Marketing the product or collecting payments are the usual signs. If it does, the subsidiary may be the representative that must register and pay. This also has income tax consequences. See our guide to permanent establishment risk.
An intermediary outside India that arranges OIDAR sales is treated as the supplier, unless four conditions hold:
In our reading, app stores that collect payment fail the second condition, so they become the deemed supplier for the apps they sell.
The Indian buyer pays IGST on the subscription under reverse charge, in cash, and claims the same amount as input tax credit. The foreign invoice shows no Indian GST. The buyer issues a self invoice within 30 days under rule 47A of the CGST Rules. It reports the tax in GSTR-3B Table 3.1(d) and the credit in Table 4(A)(2).
For an unrelated foreign supplier, section 13(3) of the CGST Act fixes the time of supply. It is the earlier of the payment date and the day after 60 days from the supplier's invoice. Where the SaaS supplier is a group company, the date of entry in the buyer's books counts instead of the 60 day rule.
Reverse charge must be paid from the electronic cash ledger. The GST portal manual for GSTR-3B says reverse charge liabilities can be paid only from the cash ledger. A buyer with a large credit balance still pays the SaaS reverse charge in cash each month.
On 8 Oct 2026 the 57th GST Council recommended e invoicing for the import of services (PIB release, item 18(4)). It would cover taxpayers with aggregate annual turnover of INR 5 crore or more. Once notified, larger Indian buyers will e invoice their self invoices for foreign SaaS.
Our guide to reverse charge on import of services covers the buyer's side in detail.
A registered OIDAR supplier files Form GSTR-5A for each month. It reports sales to non taxable online recipients by Indian State and sales to registered persons by GSTIN, with any interest. It pays the tax from the electronic cash ledger. The due date is the 20th of the following month. Rule 64 of the CGST Rules sets it, in the form substituted by Notification No. 51/2023-Central Tax from 1 Oct 2023.
| GSTR-5A table | What it covers |
|---|---|
| Table 5 | Taxable supplies to non taxable online recipients, by place of supply (State), with rate, taxable value, IGST and cess |
| Table 5A | Amendments to Table 5 for earlier periods |
| Table 5B | OIDAR supplies to registered persons in India on which the recipient pays reverse charge, by GSTIN and taxable value |
| Table 5C | Amendments to Table 5B |
| Table 5D | Online money gaming supplied to persons in India |
| Table 5E | Amendments to Table 5D |
| Table 6 | Interest or any other amount, with the place of supply |
| Table 7 | Tax, interest and other amounts payable and paid, with the debit entry number |
The return has no table for input tax credit. All tax, interest and other dues go out of the electronic cash ledger. The GST portal manual also says the return cannot be filed after a part payment of tax. The full amount must be in the cash ledger first.
Table 5B gives the tax department a direct check on Indian buyers. A buyer whose GSTIN appears in a supplier's Table 5B, but who paid no reverse charge, is easy to find. We advise foreign suppliers to fill Table 5B carefully and to keep the customer's GSTIN with each invoice.
Online money gaming supplied from abroad has its own charging section, section 14A of the IGST Act, and is reported in Table 5D.
Take the rupee value of each B2C sale, net of GST, and apply 18 percent IGST. Convert foreign currency under rule 34(2) of the CGST Rules. It uses the accounting rate for the date of the time of supply. Group the result by the customer's State for Table 5.
Two pricing choices drive the arithmetic:
Some global SaaS companies keep one list price and absorb the tax. In India that cuts the supplier's net revenue by about 15.25 percent of the gross price (18 divided by 118). The choice is commercial, but it must be made before launch, because changing displayed prices later is harder.
The time of supply for the supplier follows section 13(2) of the CGST Act. It is the earlier of the invoice date, if the invoice is issued on time, and the date the payment is received. For card payments taken at the start of a subscription, the payment date usually comes first.
GST is only one layer. Income tax on the foreign supplier's Indian revenue is a separate question under the Income Tax Act, 2025 and the tax treaty. Indian business buyers may need to withhold tax on payments, depending on whether the payment is a royalty, fees for technical services or business profits.
A foreign SaaS company that hires staff or keeps servers in India should also test permanent establishment risk. That can change both the income tax and the GST answer, because an Indian establishment may need its own registration.
| Topic | Old position | New position | Date | Instrument |
|---|---|---|---|---|
| GST rate structure | Several slabs | Standard rate 18 percent, merit rate 5 percent; digital services at 18 percent | 22 Sep 2025 | 56th GST Council, PIB release of 3 Sep 2025 |
| Intermediary place of supply | Section 13(8)(b) placed intermediary services at the intermediary's location | Default rule; place of supply follows the recipient | 30 Mar 2026 | Finance Act, 2026 (GST Council newsletter, March 2026) |
| GSTR-3B for B2B buyers | No separate liability breakup confirmation | Buyers confirm the "Tax Liability Breakup, As Applicable" tab | February 2026 tax period | GSTN portal update of 16 Mar 2026 |
| E invoicing of B2B buyers' imports | Self invoices outside e invoicing | Recommended for aggregate annual turnover of INR 5 crore or more | 8 Oct 2026 (recommendation) | 57th GST Council, item 18(4) |
| Reverse charge statement for B2B buyers | Portal RCM Liability/ITC Statement | New rule 86D recommended | 8 Oct 2026 (recommendation) | 57th GST Council, item 5.1(2) |
The intermediary change does not alter section 14. An intermediary that arranges OIDAR sales to non taxable online recipients is still governed by the proviso to section 14(1). The base OIDAR changes remain those of 1 Oct 2023. They are the wider definition in section 2(17) and the purpose free test in section 2(16).
A US SaaS company sells project management software to Indian customers at USD 20 per user per month. It has no Indian office or representative. For August 2026 it bills USD 1,20,000 to GST registered Indian companies and USD 30,000 to individuals and unregistered firms. We use INR 88.00 to the US dollar as an assumed rate.
The company collects each customer's GSTIN at checkout and charges no Indian GST. It reports the USD 1,20,000 in Table 5B of GSTR-5A, by GSTIN. The customers pay reverse charge on INR 1,05,60,000, which is IGST of INR 19,00,800. They claim it back as credit.
The company registered through Form GST REG-10 before its first Indian sale. It now pays IGST on the USD 30,000 of B2C and unregistered business sales.
| Pricing choice | Gross received (INR) | Taxable value (INR) | IGST at 18% (INR) | Net revenue (INR) |
|---|---|---|---|---|
| GST exclusive (price plus tax) | 31,15,200 | 26,40,000 | 4,75,200 | 26,40,000 |
| GST inclusive (one global price) | 26,40,000 | 22,37,288 | 4,02,712 | 22,37,288 |
Under inclusive pricing, the taxable value is INR 26,40,000 / 1.18 = INR 22,37,288. The IGST is INR 4,02,712. The company files GSTR-5A for August 2026 by 20 Sep 2026, reporting the B2C value by each customer's State in Table 5. It pays the IGST from the cash ledger before filing.
The company tests two customers. Customer A has an Indian billing address and an Indian card, so two conditions point to India and the sale is taxable here. Customer B has a US billing address and a US card but logs in from an Indian IP address. Only one condition points to India, so the company does not treat B as located in India.
Suppose the company pays the August tax of INR 4,75,200 on 20 Oct 2026, 30 days late. Interest runs at 18 percent a year under section 50(1) of the CGST Act. It is INR 4,75,200 x 18% x 30 / 365 = INR 7,030.
For help with REG-10 and GSTR-5A, email [email protected] with your product list and last quarter's Indian sales.
OIDAR means online information and database access or retrieval services. Section 2(17) of the IGST Act defines them as services delivered through IT over the internet or a network, whose nature makes supply impossible without IT. Examples include cloud services, online advertising, digital content, data storage and SaaS. Since 1 Oct 2023, human involvement does not matter.
Yes, if it sells to any unregistered customer in India. Section 14 of the IGST Act makes the foreign supplier liable on those sales, and no turnover threshold applies. It registers through Form GST REG-10 under the simplified scheme. A supplier selling only to GST registered businesses need not register, because the buyers pay reverse charge.
If the Indian company is GST registered, it pays IGST itself under reverse charge and claims the credit. The foreign invoice carries no Indian GST. The buyer issues a self invoice and reports the tax in GSTR-3B Table 3.1(d) and the credit in Table 4(A)(2), paying the tax in cash.
Any unregistered person in India who receives OIDAR services, whatever the purpose of use. The Finance Act, 2023 substituted section 2(16) of the IGST Act from 1 Oct 2023. A person registered only to deduct TDS under section 51 of the CGST Act also counts as unregistered for this rule.
OIDAR services carry 18 percent IGST. The 56th GST Council kept 18 percent as the standard rate when it moved to a two rate structure from 22 Sep 2025. The foreign supplier charges it on sales to unregistered customers, and registered Indian buyers pay it under reverse charge.
Section 13(12) of the IGST Act deems the customer to be in India if any two of seven non contradictory conditions point to India. They include billing address, card issuer, IP address, bank, SIM country code, the address given online and a fixed landline. The supplier should record the indicators it used.
Form GSTR-5A is the monthly return for a registered OIDAR supplier outside India. It reports B2C sales by Indian State in Table 5, B2B sales by GSTIN in Table 5B, and interest in Table 6. Tax is paid from the cash ledger. Rule 64 of the CGST Rules sets the 20th of the following month.
GSTR-5A has no table for input tax credit. The supplier pays all tax, interest and other dues from the electronic cash ledger. A foreign supplier that also runs Indian operations through a registered establishment handles that establishment's credit under its own regular registration.
Not always. Section 14(2) of the IGST Act requires an existing Indian representative to register and pay on the supplier's behalf. A supplier with no presence may appoint a person in India, who then becomes liable. Without either, the supplier registers itself through Form GST REG-10.
An intermediary outside India that arranges OIDAR sales is treated as the supplier unless it meets four conditions in the proviso to section 14(1) of the IGST Act. It must not collect or process payment, authorise delivery or set the terms. App stores usually collect payment, so they are usually liable.
Usually not. The definition covers services whose nature makes supply impossible without IT. Live teaching or advice is human work that the internet only carries. It is still an import of services, so a GST registered Indian buyer pays reverse charge, but the foreign provider has no section 14 duty for it.
The tax may then be paid twice, once by the supplier in GSTR-5A and once by the buyer under reverse charge. Sales to registered persons should carry no Indian GST and appear in Table 5B. We fix this by collecting the GSTIN at checkout and correcting the invoice and Table 5 before filing.
No. Both equalisation levies have been abolished, so GST and income tax are now the taxes to manage. Our guide to the equalisation levy gives the dates. Income tax on the foreign supplier's Indian revenue depends on the Income Tax Act, 2025, the tax treaty and whether the supplier has an Indian presence.
Interest runs at 18 percent a year under section 50(1) of the CGST Act from the day after the due date until payment. It is reported in Table 6 of GSTR-5A and paid from the electronic cash ledger, together with the tax.
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