Privacy policy · Last updated 24 Sep 2026
1. Who We Are
Krystal7 Innovations Private Limited, trading as Krystal7 Consultants, runs krystal7.com (CIN U70200HR2025PTC134226). In this policy, "we" and "us" mean Krystal7 Consultants.
We decide why and how your personal data is used. We handle it under the Digital Personal Data Protection Act, 2023 (DPDP Act). If you are in the European Union or the United Kingdom, you may also have rights under the GDPR or the UK GDPR.
2. Personal Data We Collect
- Contact and lead forms: name, email, phone, company, country and your message.
- Guide downloads: name and email.
- Call bookings: the details you enter in the Calendly booking form.
- Emails: what you send us when you write to us.
- Site usage: data that Google Analytics and Google Ads collect through cookies. Our Cookie Policy lists these cookies.
When you become a client, we also receive documents and information for the engagement. We use them only for that work and to meet our legal duties.
3. How We Use Your Data
- To reply to your enquiry and follow up on it.
- To send you the guide you asked for.
- To arrange and hold the calls you book.
- To prepare quotes and deliver the services you engage us for.
- To understand how people use the site and to measure our Google Ads.
- To meet our legal duties, such as keeping tax and company records.
4. Legal Basis
Under the DPDP Act, we rely on the consent you give when you submit a form or book a call. We also rely on the legitimate uses the Act allows, such as meeting legal duties.
Under the GDPR and the UK GDPR, we rely on four legal bases. They are your consent, steps you ask us to take before an engagement, our legitimate interest in replying to business enquiries and our legal duties.
5. How We Store and Share Your Data
When you submit a form, we store your details in our database. We copy them to an internal Google Sheet so our team can follow up. We also email them to our team through our own email service.
We share personal data only with these parties:
- Service providers: Google (Google Sheets, Google Analytics and Google Ads), Calendly for call bookings and the company that hosts our website.
- Independent licensed professionals: when your engagement needs work that the law reserves for them.
- Authorities: when we file for you, or when the law requires us to share data.
We do not sell your personal data.
6. Transfers Outside India
Google and Calendly may process data outside India, including in the United States. We use these providers under their own terms and data protection commitments.
7. How Long We Keep Your Data
We keep enquiry data for as long as we need it to follow up and to keep a record of our contact with you. We keep client records for as long as Indian tax and company law requires. When we no longer need the data, we delete it.
8. Security
We take reasonable security measures to protect personal data, as the DPDP Act requires. Only team members who need your data can see it. If a breach affects your data, we tell you and the authorities where the law requires.
9. Your Rights
- Access: ask for a summary of the personal data we hold about you and how we use it.
- Correction: ask us to correct, complete or update your data.
- Erasure: ask us to delete your data, unless the law requires us to keep it.
- Withdrawal of consent: withdraw your consent at any time. This does not affect what we did before you withdrew it.
- Grievance: complain to us about how we handle your data.
If you are in the European Union or the United Kingdom, you may have further rights. You can ask us to restrict or stop some uses of your data. You can also ask for a copy of your data in a portable format.
10. Requests and Grievances
Email [email protected] to make a request or raise a grievance. Tell us your name and the email address you used with us. We may ask you to confirm your identity before we act.
If our reply does not resolve your grievance, you can complain to the Data Protection Board of India. If you are in the European Union or the United Kingdom, you can complain to your local data protection authority.
11. Cookies
The site uses Google Analytics, Google Ads conversion tracking, the Calendly booking widget and one admin login cookie. Our Cookie Policy lists each cookie and explains how to control them.
12. Children
Our website and services are for businesses. We do not knowingly collect personal data from anyone under 18.
13. Other Websites
Our pages link to other websites, such as Calendly and government portals. Their own privacy policies apply to them.
14. Changes to This Policy
We may update this policy. The date at the top of this section shows the latest version.
15. Contact
- Email: [email protected]
- Phone: +91 94657 30130
- Address: Krystal7 Innovations Private Limited, Unit 02-007, 2nd Floor, Emaar The Palm Square, Sector 66, Rajesh Pilot Marg, Gurugram, Haryana 122102, India
Requests and grievances: email [email protected] with your name and the email address you used with us.